Products > PhoneStat > Key Benefits

Improve Productivity. Monitor after hour calls. Monitor/Reduce per call costs. Review costs by department. Measure market stimulus. Identify new markets. Assess the effectiveness of advertising and marketing. Quick & reliable data to design marketing programs & strategies. Evaluate sales team performance and improve productivity. Get a break down of your local Vs Interstate business. Understand the reach of your business. Know exactly how many calls are being made to what regain. How much activity do you have overseas and in which country? Develop sales and marketing strategies based on the calling information. Determine the product usage and sales region wise. Know if your sales team is making enough calls to a particular region. Minimize employee burnout. Determine departments or areas that need improvement. Identify repeat callers & their needs. Who has access to international dialing facility? Stop tool fraud by monitoring the phone calls. Monitor employee misuse and abuses of your phone system. Determine how long your employees are staying on line. Improve employee scheduling by anticipating exact call load. Improve efficiency by helping employees to solve the problems faster. Generate comprehensive billing and analysis data for voice and fax usage. Increase profits by billing clients for calls made on their behalf. Find out average duration of calls or determine if you have enough resources available. Control telecommunication expenses/misuse/abuse. Verify phone bills from local and long distance phone companies. Compare usage across billing cycles. Produce executive reports & summaries. Get a geographical look at your customers. Control telecommunication expenses by budgeting. Allocate expenses by projects, cost centers, departments and individuals. Re-bill charges to clients, employees or departments. Minimize time and fatigue involved in manual distribution of cost from the bills.