VocalTech Software (VTS) provides high-performance, easy to use software solutions in the area of Web and Interactive Voice Response systems. Headquartered in Dallas , Texas and with regional offices in Toronto-Canada, Sharjah-UAE and London-UK, VTS is helping companies from North America , Europe , Asia to Pacific region.
VTS personnel have over decades of experience in marketing, developing and deploying reliable and high performance products providing valuable solutions to improve Quality of Service provided by our clients to their customers.
VTS products lead in providing services to improve and enhance an entire business process. Computers answer telephone, fax and multimedia calls over wireless and wireline networks worldwide and provide requested information. Customer connects through World Wide Web to access the same information from ease of their home. Solutions are applied in all aspects of business including Customer Service, Event Notifications, Position Announcements, Candidate/Applicant Tracking, Recruitment and Hiring Process, Benefits Enrolment, Resource Scheduling and Management, Time/Attendance Management, Customer Inquiry and Customer Surveys.
VTS products enable round the clock secure access to information and people via conventional telecommunication, computer and wireless networks, and the Internet, from anywhere in the world. VTS products applied in systems and services from small workgroups to large enterprises enabling our customers to hand off the laborious and tedious work to computers while focusing on more important issues.